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Return Policy

There is nothing that pleases us more than a happy customer, your satisfaction is our priority. If you are not completely satisfied with your purchase we will happily accept a return or exchange. Unfortunately delivery costs are not refundable. Please notify us within 14 days of receipt of items. Items must be returned in the intact original packaging, with tags attached and unworn and unwashed. reserves the right to refuse a return if the above conditions are not met.
Please contact us on Contact us form , or call us directly.

Terms & Conditions:

All we ask is that you send the items back to us in the original packaging, and make sure the merchandise is in the same condition. Ensure the following conditions are met for a smooth return process:
- You can return your purchase for up to 14 days from the day it reaches your doorstep.
- Delivery costs are not refundable.
- Due to product limitations and hygienic reasons, the below items cannot be returned: Electronics, Swimwear, Underwear, Beauty products, Slippers, & Lingerie.


Collection & Return Processing:

- One of our drivers or shipping partners will pickup your purchase. 

- Once your return is inspected by our fulfillment center, your refund will be processed and a credit will be applied within 15 to 30 business days.

- Refunds will be done only through the Original Mode of Payment 

- Alternatively you can also receive a refund via store credit within 3 business days.

- If items purchased are not per your order or are damaged when you receive them, we will gladly handle all collection and shipments straight from your doorstep.

- Purchases using Cash on Delivery will be refunded via Bank Transfer or store credit, it’s up to you!




If you wish to cancel your order, please contact our Customer Services On-line. As we try to process orders immediately it may not always be possible to prevent an order from being dispatched. If your order has already been dispatched you may return the items to us in accordance with our Returns Policy (below).


Please note that once we have dispatched items to you, you will not be able to cancel any contract you have with us for additional services carried out by us. As soon as we receive notice of your cancellation of an item we will refund the relevant part of the purchase price for that item. When an item is shipped and an order is cancelled, shipping fees are non-refundable.